The report concludes with suggestions the mormon church can take to mitigate the further loss of members due to a faith crisis. This report shows that the church leaders are well aware of the fact that members are leaving and why they are leaving and shows us insight into how the church thinks it can plug this membership leak.
This faith crisis report next lists many anonymous faith crisis profiles each detailing the exit story of the member (along with precious statistics and demographics the church cares deeply about such as household income). Not to be confused with the actual faith crisis profiles shared on wasmormon.org.
The report also analyses a perpetual cycle of disaffiliated members, where a member finds troubling information and through the age of information and the internet confirms the troubling issue as true and feels betrayed by the church for not being honest, and ends up venting to a family member and causing the cycle to restart for them.
The report defines the stages of such a faith crisis from a true believing member, through a catalyst and traumatization, and then either through a traumatized disbeliever and ex-mormon or a nuanced believer and then secular participant.
This report studies a faith crisis in detail along with an actual research survey of members who have left the church due to faith crisis and these respondents’ demographics such as age, gender, education level, household income, and church callings held as well as the primary reasons why the member left.
The Personal Faith Crisis Report was presented to Elder Uchtdorf in 2013 by Elder Jensen so leaders could better understand what is happening and take appropriate measures to address members leaving the church as a result of a faith crisis. The gospel topic essays were part of the response to this study by the church.