Mormon apologists, and lay LDS church members alike, often dismiss issues people have with the church as simply problems with "church culture" and want to distinguish the culture from the doctrine. They will claim the church is perfect but the people are not. This deflects the issue though, and in many cases is simply a distraction, but also, there are many many valid complaints about mormon church culture, and it certainly qualifies as a shelf item in itself.
Profiles with church culture on their "shelf":
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